[OFFICIAL] Vehicle Order Tracking System - Page 3

[OFFICIAL] Vehicle Order Tracking System

This is a discussion on [OFFICIAL] Vehicle Order Tracking System within the RAM 1500 Diesel General Discussion forums, part of the RAM 1500 EcoDiesel Forum category; I am receiving my ED next Monday or Tuesday (3/24/14 or 3/25/14) . When I was using Rams tracking system it seemed like it only ...

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Thread: [OFFICIAL] Vehicle Order Tracking System

  1. #21
    RAM Sr Member parco's Avatar
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    I am receiving my ED next Monday or Tuesday (3/24/14 or 3/25/14). When I was using Rams tracking system it seemed like it only updated on Fridays, but I could be incorrect. All of my info and specs were right on, no problems.

  2. #22
    RAM Regular sledogmilionair's Avatar
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    Still waiting on my VIN, due to order being rejected for 17" wheels 5 days after ordering. I have to get the 20"s like everyone else. I even told them this would happen. My wife got her VIN today for her EcoDiesel GC. Ordered the same time. 4/12/14. GC is Already scheduled for production. Est. ship date 5/13. Hopefully will get my VIN soon. Its a race of the ED's GC vs. RAM. GC with a strong early lead.
    Outdoorsman CC 4x4 3.92 gears Tow package Black 20"s wrapped in BFG KO2's

  3. #23
    RAM Professor oilbelcher's Avatar
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    Thinking of orders being rejected, I ordered the diesel and knew my standard axle was 3.55, option with 3.92. When ordered the dealer swore that I could choose 3.22 if wanted. I said that the online public website disallowed the 3.22, he said he understood but their dealer order portal into Ram trumps the public website, noting changes could be pushed to dealers first. That shouldn't be, as Ram would confuse everyone. I'm going for economy so I said 3.22. However my order was not rejected. I do have a VON and the VOTS website said it's scheduled. I'm still assuming I get the 3.55, but curious if others ran into this. I'm new to Chrysler; they and their dealer network are disorganized and dealers are not informed. Has me worry a bit.

  4. #24
    RSG
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    Has anyone else had trouble checking the status of their build online? I keep getting the following message:

    "Dear customer, the VOTS website is undergoing some remodeling and is currently unavailable. We apologize for the inconvenience, if you have an inquiry about your order please contact your dealer directly. We appreciate your business and thank you for your patience as we work around the clock to improve our services."

    Anyone have inside info as to when the system will be back up and running?

  5. #25
    RAM Professor oilbelcher's Avatar
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    I called them to get status. They gave it to me. I also asked for the code giving the detailed status. The roughly 20 status codes are elsewhere on forum. They said they are aware Olof the site being down. Sounds like upgrading.

  6. #26
    RAM Rookie ram4me's Avatar
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    Anyone have any feedback to when the system will be back up?

  7. #27
    RED
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    Quote Originally Posted by ram4me View Post
    Anyone have any feedback to when the system will be back up?
    When I called yesterday I asked and the person that I talked to and she did not know when the system would be back up and working again.

  8. #28
    RAM Regular sledogmilionair's Avatar
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    Quote Originally Posted by sledogmilionair View Post
    Still waiting on my VIN, due to order being rejected for 17" wheels 5 days after ordering. I have to get the 20"s like everyone else. I even told them this would happen. My wife got her VIN today for her EcoDiesel GC. Ordered the same time. 4/12/14. GC is Already scheduled for production. Est. ship date 5/13. Hopefully will get my VIN soon. Its a race of the ED's GC vs. RAM. GC with a strong early lead.
    Got Vin and est ship date of 5/5!!! Ram is back in the lead!


    Sent from my iPhone using Tapatalk
    Outdoorsman CC 4x4 3.92 gears Tow package Black 20"s wrapped in BFG KO2's

  9. #29
    Administrator sportsguy's Avatar
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    What number are you guys calling for Chrysler customer service here?

  10. #30
    JAK
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    Quote Originally Posted by cereal killer View Post
    If you ordered your RAM 1500 Diesel, this vehicle tracker enables you to monitor the production status of your newly purchased vehicle. Your unique vehicle tracking number is the last 8 digits of the VIN (Vehicle Identification Number) or VON (Vehicle Order Number.)

    TRACK YOUR VEHICLE HERE


    *US Buyers Only*
    Sorry to say but the site SUCKS. I got my ED delivered about 3 weeks ago yet the VOTS still shows the truck in "shipment" status. I would not get too excited about this.

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