[OFFICIAL] Vehicle Order Tracking System

[OFFICIAL] Vehicle Order Tracking System

This is a discussion on [OFFICIAL] Vehicle Order Tracking System within the RAM 1500 Diesel General Discussion forums, part of the RAM 1500 EcoDiesel Forum category; If you ordered your RAM 1500 Diesel, this vehicle tracker enables you to monitor the production status of your newly purchased vehicle. Your unique vehicle ...

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Thread: [OFFICIAL] Vehicle Order Tracking System

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    Administrator cereal killer's Avatar
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    [OFFICIAL] Vehicle Order Tracking System

    If you ordered your RAM 1500 Diesel, this vehicle tracker enables you to monitor the production status of your newly purchased vehicle. Your unique vehicle tracking number is the last 8 digits of the VIN (Vehicle Identification Number) or VON (Vehicle Order Number.)

    TRACK YOUR VEHICLE HERE


    *US Buyers Only*

  2. #2
    RAM Jr Member ECODieselCanada's Avatar
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    Quote Originally Posted by cereal killer View Post
    If you ordered your RAM 1500 Diesel, this vehicle tracker enables you to monitor the production status of your newly purchased vehicle. Your unique vehicle tracking number is the last 8 digits of the VIN (Vehicle Identification Number) or VON (Vehicle Order Number.)

    TRACK YOUR VEHICLE HERE
    Fellow Canadians ... this site won't work for us. The only info you can get is through your dealer.

  3. #3
    Moderator EgoDiesel's Avatar
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    Quote Originally Posted by ECODieselCanada View Post
    Fellow Canadians ... this site won't work for us. The only info you can get is through your dealer.
    DAMNIT. I lit up like a kid for a second.
    __________________________________________________ _______
    "Ram-Related" Inventory History:

    2014 Ram 1500 Outdoorsman Quad Cab 4x4 White 2-tone (on order as of 01/08/2014)
    -Security Group
    -3.92 F/D
    -Trailer Brake Controller
    -Carpet Delete
    -Outdoorsman Decal Delete(on rear of box, but badge on tailgate I left)
    -Leer 100XQ (ordered 02/12/2014)

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  5. #4
    RAM Jr Member frogfoo's Avatar
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    lol damm it...... I was excited even called my dealer, told him I want my VON asap lol,.......

  6. #5
    RAM Platinum Member Captainmal's Avatar
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    Just checked. Ended up texting with a rep. on the computer. He ran my name and VOM. Ended up telling me it was too new to be in their tracking system just yet.

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    RAM Rookie Olli's Avatar
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    When you placed your order (US only) you should have given the dealer your e-mail address. Doing so will automatically have RAM send you an order confirmation (It takes a day or two from placing your order) you will now be getting the VOTS updates sent to your e-mail.

    The order in which you get updates will be; 1. Confirmation -> 2. Production -> 3. Frame -> 4. Paint -> 5. Trim -> 6. Final Inspection -> 7.Shipment -> 8. Delivery

    Once you get #2 Production scheduled, call RAM customer service and ask them what the estimated ship date is. At that point they will know.

    VOTS e-mails tend to not be in real time so you may not get all 8. VOTS seems to be about 2-3 business days behind. About 6 weeks ago we took delivery of a '14 Durango R/T. 4-5 days after we took delivery we received the "delivery" e-mail.

    Olli
    Bigfoot and Captainmal like this.

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    RAM Jr Member miker's Avatar
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    Quote Originally Posted by Olli View Post
    When you placed your order (US only) you should have given the dealer your e-mail address. Doing so will automatically have RAM send you an order confirmation (It takes a day or two from placing your order) you will now be getting the VOTS updates sent to your e-mail.

    The order in which you get updates will be; 1. Confirmation -> 2. Production -> 3. Frame -> 4. Paint -> 5. Trim -> 6. Final Inspection -> 7.Shipment -> 8. Delivery

    Once you get #2 Production scheduled, call RAM customer service and ask them what the estimated ship date is. At that point they will know.

    VOTS e-mails tend to not be in real time so you may not get all 8. VOTS seems to be about 2-3 business days behind. About 6 weeks ago we took delivery of a '14 Durango R/T. 4-5 days after we took delivery we received the "delivery" e-mail.

    Olli
    Just got my VON . Site telling me that its incorrect?

  9. #8
    RAM Jr Member miker's Avatar
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    Is it too new I order the truck on February 12 just got the VON . Tells me name or number incorrect. ?

  10. #9
    RAM Jr Member MountnBear's Avatar
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    The site didn't work for my VON, but a few days later I received an email with my VIN and that worked.

  11. #10
    RAM Wizard Dr Honda's Avatar
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    Seems like the VOTS tracking doesn't work until the factory looks at the order. And, by that time... they send the VIN. So, in general.... the VON wont show up in the VOTS.

    If you think there is a problem with your order... contact your dealer, and ask the status of your order. If everything is OK, the it should be in "BX".
    Tony

    First EcoDiesel:
    Ordered: 2/28, (2014) Built: 3/27, Delivered: 4/17. (7 weeks total)
    1500 ecodiesel, Bighorn, 4x4, Crew, 5'7" bed. Cherry red pearl

    New EcoDiesel:
    Dealer Lot, 2016 Laramie, Blue, with everything other that air ride.

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