Updates on initial claim status - Page 2

Updates on initial claim status

This is a discussion on Updates on initial claim status within the FCA/EPA 3.0L Diesel Settlement and AEM (Approved Emissions Modification) forums, part of the FCA/EPA 3.0L Diesel Settlement and AEM category; Originally Posted by bandrae I submitted 5/9 so all things being equal, I should hear back tomorrow. Ha! I submitted a day before him and ...

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  1. #11
    RAM Sr Member cajunhammer's Avatar
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    Quote Originally Posted by bandrae View Post
    I submitted 5/9 so all things being equal, I should hear back tomorrow.
    Ha! I submitted a day before him and nada

  2. #12
    RAM Jr Member hbollier's Avatar
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    AEM on 5-20. Yesterday showed no record of the AEM. Today the website shows check in the mail. Mopar site shows the update as well.

    Sent from my SAMSUNG-SM-G890A using Tapatalk

  3. #13
    RAM Regular Ransom's Avatar
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    Submitted original claim package 5/9. 5/29 got email need co-owners ID. Wife was visiting grandkids out of town so not able to get copy of drivers license until last night. Scanned and emailed this morning, got email with offer letter 1/2 hour later.
    2015 Bighorn CC 2WD short bed Granite Crystal
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  5. #14
    RAM Veteran John Jensen's Avatar
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    Quote Originally Posted by Ransom View Post
    Submitted original claim package 5/9. 5/29 got email need co-owners ID. Wife was visiting grandkids out of town so not able to get copy of drivers license until last night. Scanned and emailed this morning, got email with offer letter 1/2 hour later.
    Submitted mine on 5/9 also. Truck registered to our trust and wife died 10 years ago.
    Been waiting for in inquiry about her ownership status, ID or release.
    Since you got the inquiry 2 days ago and I haven't received one, maybe I'm okay.
    2016, Ram 1500 Big Horn, Crew Cab, 4x4, EcoDiesel, 3.55 Axle, Leer 100XR Shell on 5.7 bed
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  6. #15
    RAM Rookie hawgwildinLB's Avatar
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    Originally submitted mine on 05/08. No change in status as of 05/24, so I sent a reply email from the Claim Submission received email notification asking for an update. Received the approval on 05/29. Don't know if that helped or not. AEM appointment set up for Monday next week.

  7. #16
    RAM Veteran John Jensen's Avatar
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    Quote Originally Posted by hawgwildinLB View Post
    Originally submitted mine on 05/08. No change in status as of 05/24, so I sent a reply email from the Claim Submission received email notification asking for an update. Received the approval on 05/29. Don't know if that helped or not. AEM appointment set up for Monday next week.
    Good idea, I just sent them an email for status. Thanks for the suggestion.
    2016, Ram 1500 Big Horn, Crew Cab, 4x4, EcoDiesel, 3.55 Axle, Leer 100XR Shell on 5.7 bed
    2006, Ford F350 Lariat, Crew Cab, 4x4, 6.0 Diesel, 3.73 Axle, Leer 180 Shell on 8' bed
    2005, Jeep Wrangler Rubicon, 4x4, 4.0 Inline 6, Rock Crawler
    ARCHOIL 9100 & 6200 and PRI-D & PRI-G Dealer

  8. #17
    RAM Jr Member sqeeter91's Avatar
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    I paper mailed to them on 5/15, and emailed documents with an electronic re-submission on 5/29. I called the other day and was told that usually takes five days after receiving everything. So I called again tonight and was told that it may be 6-8 weeks before my claim is approved and the paperwork sent back to me to be notarized.The Rep said that everything looked in order, and that I've had the update done. Pure Bullshit on how FCA is handling this.

  9. #18
    RAM Jr Member bandrae's Avatar
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    My status was finally updated to Offer Extended. The update says they sent me an email with the details. I never received an email so I called. The rep resent the email but it came through without any attachments. She the told me she'd have to hand it over to a case manager and I should wait 7-10 business days for an email with the attachments. 7-10 BUSINESS DAYS TO ADD ATTACHMENTS TO AN EMAIL!!! Truly incompetent!

  10. #19
    RAM Rookie Dogvan's Avatar
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    I submitted a claim 3/29/19 via USPS. It was sent with Return Receipt Requested. Never received the green postcard but tracking indicated receipt on 4/29/19. I submitted another claim on May 15 through their web site. It was accepted without contest. As of June 8 I get the hourglass indicating approval of my submission is awaiting approval. The truck was updated with the AEM over two weeks ago. Incidentally there is little or no change to the drive-ability. MPG has not changed significantly and throttle response is about the same. Is FCA slow-rolling us or have they recruited incompetent federal workers to process the claims?

  11. #20
    RAM Jr Member kschumake83's Avatar
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    I got the green check mark that the check is in the mail this earlier this week. I'm only a previous owner though.

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