Updates on initial claim status

Updates on initial claim status

This is a discussion on Updates on initial claim status within the FCA/EPA 3.0L Diesel Settlement and AEM (Approved Emissions Modification) forums, part of the FCA/EPA 3.0L Diesel Settlement and AEM category; How long should I be expecting the initial claim to just sit there? It's been a week or two and still just an HR glass...

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  1. #1
    HIX
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    Updates on initial claim status

    How long should I be expecting the initial claim to just sit there? It's been a week or two and still just an HR glass
    Attached Thumbnails Attached Thumbnails Updates on initial claim status-screenshot_20190528-164646_1559083785448.png

  2. #2
    RAM Sr Member jetlag's Avatar
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    Untin FCA is ready. Patience Grasshopper.

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    RAM Sr Member SlightEco's Avatar
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    I did mine on 5/8 and had that screen you are showing. I kept checking and "tracking my claim" to no avail. I got frustrated and on 5/24 I resubmitted my claim same way I did before and with in a hour my original claim was approved.

    Was it coincidence or not I am not sure but mine finally got approved after 12 working days.
    2014 Bighorn, 5" Weston Step's, Cabin Air Filter's, Spray in bed liner, Kobalt Low profile tool box, Back Rack, DeZee tailgate assist, Michelin AT2 tires


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  5. #4
    RAM Sr Member HollyWoodGriz's Avatar
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    Quote Originally Posted by HIX View Post
    How long should I be expecting the initial claim to just sit there? It's been a week or two and still just an HR glass

    I had the same thing happen...my advisor was super lazy and was doing nothing despite multiple follow up calls. I resubmitted and within one day progressed more than I had in 3 weeks with the other lazy bum I was assigned to....

  6. #5
    RAM Sr Member JimR's Avatar
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    I sent in paper copies that arrived at their address on 6 May. Two weeks later nothing. I called them and they said it would be faster electronically so I sent it electronically about 10 days ago. Still nothing, other than what you are getting. I called yesterday and was on hold for 15 minutes for them to finally tell me the same thing that I could get on line. I had my truck updated today. They are not very efficient.

  7. #6
    RAM Sr Member Why_rick's Avatar
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    I submitted 5/8 also and heard back today.

  8. #7
    HIX
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    Eh, every time I called I just got hung up on.

    I went ahead and submitted it again cause you know

  9. #8
    RAM Jr Member Ecorumble's Avatar
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    Obviously no sense of urgency. I submitted 5.11.19 and my status is the same. I scheduled my AEM update for next Monday. I am wondering if they are waiting for the dealer to send confirmation of completion.

  10. #9
    RAM Jr Member bandrae's Avatar
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    Quote Originally Posted by Why_rick View Post
    I submitted 5/8 also and heard back today.
    I submitted 5/9 so all things being equal, I should hear back tomorrow.

  11. #10
    RAM Sr Member cajunhammer's Avatar
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    I submitted on May 7th, and still nothing

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