If your waiting for a settlement check....... - Page 2

If your waiting for a settlement check.......

This is a discussion on If your waiting for a settlement check....... within the FCA/EPA 3.0L Diesel Settlement and AEM (Approved Emissions Modification) forums, part of the FCA/EPA 3.0L Diesel Settlement and AEM category; I bet the lawyers got theirs!!...

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Thread: If your waiting for a settlement check.......

  1. #11
    RAM Regular epiphysis's Avatar
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    I bet the lawyers got theirs!!
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    RAM Jr Member fsmith2537's Avatar
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    Appreciate all the wonderful responses, but for what it is worth, I still am waiting with the web site saying I need to submit the signed papers. What a deal. I wonder if they have to pay interest if they don’t pay as advertised. Right

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    RAM Sr Member tollmtn's Avatar
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    Quote Originally Posted by vettelover View Post
    I was told specifically that their email system can NOT handle email attachments over 2MB.
    Not true in my case, I sent all 8 pages in one single PDF file size 3.028MB, their email system handled it just fine.
    jetlag likes this.

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    RAM Rookie eggwhyte's Avatar
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    Just for everyone's info. I submitted all my documents July 12th. Document package was 'approved' on July 16th. Had the AEM done on August 2nd. Check arrived August 31st. Everything was submitted electronically. Looks like many people that submitted early have gotten lost in the FCA system.

    Also did the GDE ECU swap on the 30th. I wasn't having issues after the AEM update, but it's a totally different truck now! Huge difference in performance.
    Captainmal and MR. TED like this.

  6. #15
    RAM Jr Member mbaessler's Avatar
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    It seems the way this is working depends on when you get your case manager assigned. Like others have said I got my claim # after emailing on May 21 got the AEM on May 29. Case worker was not assigned until Aug 8 and then she did not touch it until Aug 15. Called a few times in June and July and really got no info. Once the case manager touched my claim things moved quickly. Got everything done in about a week. Just waiting for the check now. Some folks that had Claim numbers in June and July have their checks already. Different case managers. I had a very slow one I guess.

  7. #16
    RAM Rookie RAdiesel75's Avatar
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    Can someone who has received any kind of confirmation email from FCA please tell me the sender's address?

    I snail mailed my claim in May, got the AEM mod at the end of June, haven't received any confirmation of receipt that I am aware of, never mind a check. Just spent 30 min on hold with the hotline and been disconnected (suddenly not hearing the "on hold" music), have tried multiple times to do the online claim form and it simply will not allow me to upload documents.

    Wish I could say it hadn't been a PITA... thanks for your help guys.

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    RAM Professional bill-e's Avatar
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    Quote Originally Posted by RAdiesel75 View Post
    Can someone who has received any kind of confirmation email from FCA please tell me the sender's address?

    I snail mailed my claim in May, got the AEM mod at the end of June, haven't received any confirmation of receipt that I am aware of, never mind a check. Just spent 30 min on hold with the hotline and been disconnected (suddenly not hearing the "on hold" music), have tried multiple times to do the online claim form and it simply will not allow me to upload documents.

    Wish I could say it hadn't been a PITA... thanks for your help guys.
    [email protected]
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  9. #18
    Administrator 97hmcs's Avatar
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    Quote Originally Posted by RAdiesel75 View Post
    Can someone who has received any kind of confirmation email from FCA please tell me the sender's address?

    I snail mailed my claim in May, got the AEM mod at the end of June, haven't received any confirmation of receipt that I am aware of, never mind a check. Just spent 30 min on hold with the hotline and been disconnected (suddenly not hearing the "on hold" music), have tried multiple times to do the online claim form and it simply will not allow me to upload documents.

    Wish I could say it hadn't been a PITA... thanks for your help guys.
    Is the PDF too large when you attempt to upload?

  10. #19
    RAM Rookie RAdiesel75's Avatar
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    The issue seems to be that my browser isn't playing well with the settlement website... what's happening is that it kicks me off the site mid-process or does not allow uploads. Using Chrome. Finally got thru to a rep who suggested using Internet Explorer?
    97hmcs likes this.

  11. #20
    RAM Rookie RAdiesel75's Avatar
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    Thanks much!

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