Post Emissions Update truck stalled won't restart - Page 3

Post Emissions Update truck stalled won't restart

This is a discussion on Post Emissions Update truck stalled won't restart within the RAM 1500 Diesel Mechanical forums, part of the RAM 1500 Diesel Garage - RAM 1500 Diesel Mechanics Corner category; Oh oh. Now it reads like that dealer is a loser. Hope it works out easily though that's not a good start. Of course you ...

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Thread: Post Emissions Update truck stalled won't restart

  1. #21
    RAM Diamond Member Captainmal's Avatar
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    Oh oh. Now it reads like that dealer is a loser.

    Hope it works out easily though that's not a good start. Of course you are looking for a "good start".

    Keep us posted.
    If you wrestle with a pig you'll both get dirty and the pig loves it. .

  2. #22
    RAM Jr Member anuccite's Avatar
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    Quote Originally Posted by howie12 View Post
    To answer the OP's original question, yes I believe the diagnosis of the problem should be part of the emissions extended warranty. Once they find the problem it may or may not be part of the warranty. However, if they change things to try and fix it and it doesn't fix it those costs should be considered diagnosis imho. Look at the warranty pages they should have given you when you had the scan done. On the backside of the first sheet
    They Changed the battery and have now ordered a "Crankshaft Position Sensor" Hopefully that fixes it, and they don't have to change Reluctor Ring....

  3. #23
    RAM Bronze Member Haul N Grass's Avatar
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    Quote Originally Posted by anuccite View Post
    They Changed the battery and have now ordered a "Crankshaft Position Sensor" Hopefully that fixes it, and they don't have to change Reluctor Ring....
    While they have the transmission removed If they do not replace the reluctor ring ,IMOP.... Their idiot’s ....
    Last edited by Haul N Grass; 07-09-2019 at 10:18 AM.
    MR. TED likes this.

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  5. #24
    RAM Bronze Member Kazimodo's Avatar
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    Quote Originally Posted by Haul N Grass View Post
    While they have the transmission removed If they do not replace the reluctor ring ,IMOP.... Their idiot’s ....
    ..
    Yes , Idiots , never heard of the sensor itself failing , always the ring ,
    price of ring : +/- $ 60 US
    price of sensor : over $400 US
    your tech is retarded , and is doing things backwards ,,,,, if you are going to risk not replacing one of the 2 , it should be the sensor ,
    and even then , it would not be a good idea.

  6. #25
    RAM Ninja DrivingZiggy's Avatar
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    Quote Originally Posted by anuccite View Post
    They Changed the battery and have now ordered a "Crankshaft Position Sensor" Hopefully that fixes it, and they don't have to change Reluctor Ring....
    The ring is the cheap part and it's also the more likely part to have failed. Make them change it even if you have to pay for it. The big cost in this situation is the labor. So, since they'll already have the transmission out you won't have to pay that.

    Quote Originally Posted by Haul N Grass View Post
    While they have the transmission removed If they do not replace the reluctor ring ,IMOP.... Their idiot’s ....
    *They're

    Quote Originally Posted by Kazimodo View Post
    ..
    Yes , Idiots , never heard of the sensor itself failing , always the ring ,
    price of ring : +/- $ 60 US
    price of sensor : over $400 US
    your tech is retarded , and is doing things backwards ,,,,, if you are going to risk not replacing one of the 2 , it should be the sensor ,
    and even then , it would not be a good idea.
    Seriously! You have two of us telling you this. So once again: It is MUCH more likely that the reluctor ring has failed since it has a history of rusting which pushes the magnets until they no longer have the correct contact/position on the ring. Maybe they'll discover that when they get the truck apart, but I find it hard to have that much faith in your dealership. I think the "mechanics" are just parts changers and they'll just replace the part they are told to. Then they'll have to take it completely apart again and replace the correct part. Hopefully. But maybe not.

  7. #26
    RAM Jr Member anuccite's Avatar
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    They are working on dropping the transmission, and are going to inspect the Reluctor ring as well. They are picking me up at home today to get me a loaner till it's finished
    97hmcs and Kazimodo like this.

  8. #27
    RAM Jr Member anuccite's Avatar
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    7/18/2019 Update.....

    I had their loner car for the extended weekend..... Tuesday they got the truck back together after changing Crankshaft position sensor, and inspecting Reluctor ring.

    Truck still does not fire up.

    They gave me a 2018 Eco-Diesel as a loner Because the Wife and I are heading to Outer Banks for a few days with the camper......

    Lets see If I can break their truck!
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  9. #28
    RAM Diamond Member Captainmal's Avatar
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    First I even heard of a loaner so you can tow. Good response by that dealer. We have been critical but now, though they have yet to find and fix the problem, they sure are cooperative.

    Enjoy the trip and may future post on this all be positive.
    Kazimodo likes this.
    If you wrestle with a pig you'll both get dirty and the pig loves it. .

  10. #29
    RAM Bronze Member Kazimodo's Avatar
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    cooperative but dumb , if they really only " inspected" the reluctor ring ,
    -the trsansmission is pulled from the engine ,
    -they change the crank position sensor ,
    -AND they leave the old reluctor ring in place , the least expensive part , and part most likely to fail ...
    unless they love doing work over and over and get paid by FCA .
    ..
    I would be worried the did not know how to set up the new sensor in sync with the ring .

  11. #30
    RAM Jr Member anuccite's Avatar
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    Quote Originally Posted by Kazimodo View Post
    cooperative but dumb , if they really only " inspected" the reluctor ring ,
    -the trsansmission is pulled from the engine ,
    -they change the crank position sensor ,
    -AND they leave the old reluctor ring in place , the least expensive part , and part most likely to fail ...
    unless they love doing work over and over and get paid by FCA .
    ..
    I would be worried the did not know how to set up the new sensor in sync with the ring .
    I have sent all the details of this ordeal to FCA in an email this am...... since I'm going on day 25 with no solution.

    Capt: Thanks I plan on enjoying myself and drinking till i forget my truck is still broken!

    FYI, I ended up in their shop, pulling my Trailer brake and cable, and the Neutral release cover (which I mount the brake to) out of my truck and installing it in the 2018 (that has never been towed with)

    Will see here in the next hour how this truck pulls compared to mine.....

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