Hi: VernDiesel... You seem burnt up about it!!!621,369 miles. Defective design programming? This is true for the 4th gen 1500 not the HDs. Seems FCA wants to SELL you a new cluster and give you a sticker for your door jam. Cost parts n labor $1,100 plus.
I see it as a defect of sorts or bad programming decision. That is, my thoughts is that Ram should cover this like other defects even beyond warranty. Your thoughts?
Service Mgr is going to look into what can be done.
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Drop a dime on 'em. Call the local news stations' "investigative reporters". Email the national networks. Embarrass them. Might get a new truck out of the deal. A smart company would do that without the nudge. Nobody has ever accused FCA of being smart, however.I’m not upset but I generally dislike this type of thing. Like residential toasters designed to burn out after x-ish hours of operation so that you have to buy a new toaster. $900 for a cluster? If it simply failed no problem. Designed failure? IMO Ram should replace their defective part. And they might.
Engine hours 4,600 first engine before pushing the head gasket over 7,000.
I'm sure he'd prefer to stay out of jail, though.Since appears to be a limit in the mileage, I wonder if you can use AlfaOBD to reset it back to the approximate mileage since the odometer stopped.
People ha e reported success using AlfaOBD to install an upgrade clusters. Make note of the drive and idle time also