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621,369 miles. Defective design programming? This is true for the 4th gen 1500 not the HDs. Seems FCA wants to SELL you a new cluster and give you a sticker for your door jam. Cost parts n labor $1,100 plus.

I see it as a defect of sorts or bad programming decision. That is, my thoughts is that Ram should cover this like other defects even beyond warranty. Your thoughts?

Service Mgr is going to look into what can be done.

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wow...just wow :eek:
 

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Sounds like a latent defect and FCA/Ram should cover, does truck run okay with locked cluster?
 

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First thought is; They didn't think anyone would reach that kind of mileage on a fairly new truck.
Second thought was; Why in the world would they make them this way?
Third thought is; Your sailing into uncharted waters, this may be new territory for Ram to deal with. How many Ram's do you think have made it that far & their owners want their odometers repaired? Most people would just chalk it up to a high mileage component failure & just keep on trucking.

Let us know how things work out. What they should be doing is giving you a trophy & making a Ram commercial featuring you & your truck.
 

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Anyone who can exceed their design limits ought to get a gold watch and a new truck
 

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Congrats on probably being the very first FCA ecodiesel customer to reach that literal milestone!
What symptoms is the cluster or the truck showing? I assume the truck hasnt gone into limp mode. Is the program limiting anything else?
 

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Since appears to be a limit in the mileage, I wonder if you can use AlfaOBD to reset it back to the approximate mileage since the odometer stopped.
People ha e reported success using AlfaOBD to install an upgrade clusters. Make note of the drive and idle time also
 

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621,369 miles. Defective design programming? This is true for the 4th gen 1500 not the HDs. Seems FCA wants to SELL you a new cluster and give you a sticker for your door jam. Cost parts n labor $1,100 plus.

I see it as a defect of sorts or bad programming decision. That is, my thoughts is that Ram should cover this like other defects even beyond warranty. Your thoughts?

Service Mgr is going to look into what can be done.

View attachment 84488 View attachment 84488
Hi: VernDiesel... You seem burnt up about it!!!
Dieseldragon North shore of Lake Erie.
 

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4th gen started in MY 09 this Star report is dated June 2017. Truck has ran like a top for last 250k miles. The odometer current MPG & distance to empty has stopped working only.
 

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I’m not upset but I generally dislike this type of thing. Like residential toasters designed to burn out after x-ish hours of operation so that you have to buy a new toaster. $900 for a cluster? If it simply failed no problem. Designed failure? IMO Ram should replace their defective part. And they might.

Engine hours 4,600 first engine before pushing the head gasket over 7,000.
 

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I’m not upset but I generally dislike this type of thing. Like residential toasters designed to burn out after x-ish hours of operation so that you have to buy a new toaster. $900 for a cluster? If it simply failed no problem. Designed failure? IMO Ram should replace their defective part. And they might.

Engine hours 4,600 first engine before pushing the head gasket over 7,000.
Drop a dime on 'em. Call the local news stations' "investigative reporters". Email the national networks. Embarrass them. Might get a new truck out of the deal. A smart company would do that without the nudge. Nobody has ever accused FCA of being smart, however. :cool:
 

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Vern,
The Star Case says the truck has a 1 mil km blocker.
It's interesting that your odometer stopped just 2.1922 miles short of 1 mil km.
That's amazing accuracy. Or, for laughs tell 'em it's a defective unit because it's
.0003528% inaccurate 😁
 

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That is the most ridiculous thing I have ever heard.

I have seen articles where manufacturers like Honda and Toyota celebrate these types of things. FCA wants to give you a bill?

Man, total missed marketing opportunity.

I remember the local Honda dealer where I grew up put on show for a local courier who had a Honda Civic CX with over 1 million kms on it. They had 2 shifts driving it back and forth on a 400 km round trip daily. They actually bought the car from them and gave them a new one. Made me want to buy another honda....

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If I have learned anything Vern, FCA will do only what they have to. I suspect they won't have the savy of a Toyota to make this an opportunity.

Still, impressive numbers sir, you have been the guiding light in troubled waters!!
 

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Seems something FCA should be on the hook for. This forces owners who reach this mark into an odometer fraud gray area I'd think.

I'm not sure what the programming inside these ECU's is like, but to have a "limit blocker" tells me a data set or register can overflow. Math overflows in computers tends to lead to bad stuff. However, that should be accounted for by setting a separate bit for X-miles/km, and reset the internal counter again; a la a digital rollover. Conversely this isn't the first time a manufacturer has ran into this and something that by today's standards shouldn't even be a problem.

This seems like FCA's version of the Y2K fear.
"Our odometer only goes to 6 places, what happens when someone hits 1,000,000 km?"
"RED ALERT, RED ALERT"
....
"Oh, nevermind, we'll just stop counting mileage."
 

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Since appears to be a limit in the mileage, I wonder if you can use AlfaOBD to reset it back to the approximate mileage since the odometer stopped.
People ha e reported success using AlfaOBD to install an upgrade clusters. Make note of the drive and idle time also
I'm sure he'd prefer to stay out of jail, though.
 

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What??? Without a picture you can't prove it.

You have been part of that story before so prove it. I'm calling you out.

Oh - you are "da man. (y)
 
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