[CDNLaramie]

As an owner of previous problematic vehicles I can sympathize with you Pohlhammer, BUT I will shoot straight as I always do. Take your video down because you come off just as bad as the rep(s) you had on the phone. Bickering back and forth like you were isn't gonna get you anywhere. You asking them what the next step will be is perhaps your right, but regardless of what they tell you is that going to fix the problem over the phone? No. Bickering about scratches and other service related problems isn't going to make your case any stronger or make them address the leak any faster either. Bottom line is unfortunately you will have to take it back to the dealer and let them go through the process as painful as it may be. I know exactly what its like to loose total confidence on a dealership, again I do sympathize with your situation Pohlhammer and its obvious there is a legit problem. My best advice would be take it to another dealer and try to start on a clean slate, see how that goes and if there isn't resolution you may need to refer to your state lemon laws and give FCA back their POS. Your still under warranty so I would also push real hard to be put in a loaner vehicle until they get the problem fixed permanently. One time I was in a loaner for nearly six weeks waiting for a problem to get fixed 100%. If they can't fix it, the longer it stays at a dealer it may make a potential lemon law case stronger depending on your state laws.