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61 Posts
Went to the dealer to pick up my truck after the recall was completed. After getting my keys and getting ready to leave I noticed that my drivers door had blue paint marks in the middle. I can tell they have a blue hoist because the paint from the hoist is still on my door!! It appears that someone squeezed into my truck while it was on the hoist and transferred paint form the hoist to my door. I brought it to the service writers' attention then we brought it to the body shop to see if they could fix it. Fortunately my sons best friend works as a painter at this dealer. At least there is someone I trust that works there. He told me it should rub out, if it doesn't he will repaint it.
While we were looking at the door I noticed another body shop guy whispering to the service writer and looking under the truck. I walked around to the front of the truck and looked under it. Diesel fuel was pouring out of the front of the truck!!!!! WTF!!! What little faith I had in this dealer is gone. I talked to the Diesel tech and he told me he's so busy that the dealer is having other (Non-diesel techs) help him with diesel work. I had to leave the truck. Hopefully the door will be fixed and it won't burst into flames from a fuel leak.
I have bought several vehicles from this dealer. The sales staff is very good. Unfortunately the service department is not. It's time to find a new dealer.
While we were looking at the door I noticed another body shop guy whispering to the service writer and looking under the truck. I walked around to the front of the truck and looked under it. Diesel fuel was pouring out of the front of the truck!!!!! WTF!!! What little faith I had in this dealer is gone. I talked to the Diesel tech and he told me he's so busy that the dealer is having other (Non-diesel techs) help him with diesel work. I had to leave the truck. Hopefully the door will be fixed and it won't burst into flames from a fuel leak.
I have bought several vehicles from this dealer. The sales staff is very good. Unfortunately the service department is not. It's time to find a new dealer.

