True, but they could at least (after so many miles) let you limp it to the store/fuel stop for some DEF, or dealer in case of malfunction. They are just making more incentives for delete kits/tunes.The gov't made them set it up that way, so people wouldn't just let it run out and just keep driving. That would probably happen, let's be honest here!
I'm glad to see you got your $$ back... but I would have fought tooth-and-nail with the dealer at pick up. $100 is absolute ROBERY !!!! DEF is only $2.50 at the pump, and there is 2 or 3 gal in the tank from the factory. SO... assuming 2 gal... they charged you for 6 gal of DEF. At that price.... that's $16.67 a gallon !!!! When you went back... you should have demanded a free oil change for you having to do their job. AND... I bet they knew about it. They just got another $100 from you, to pad the sale.Just a quick update - after sending the email to advise the dealer of the DEF service bulletin, I was contacted within 30 minutes. My sales guy was very apologetic and appreciative of my having made him aware of this Service Bulletin. I was refunded the $100 surcharge. I was told the dealer is going to contact other customers who have taken delivery and they would be reimbursed as well.
Thanks again to the op for posting this Service Bulletin online.