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Hey everyone,

I completed the ECU update last summer and mailed in the paperwork shortly thereafter via regular snail mail. Months later it was showing as not received so I sent it again certified this time. Weeks after delivery it was still showing as missing so I called today. Somehow they had managed to upload only the signature pages but were missing pages 2,4-6. I resent them today, fingers crossed!



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Hey everyone,

I completed the ECU update last summer and mailed in the paperwork shortly thereafter via regular snail mail. Months later it was showing as not received so I sent it again certified this time. Weeks after delivery it was still showing as missing so I called today. Somehow they had managed to upload only the signature pages but were missing pages 2,4-6. I resent them today, fingers crossed!



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Call them... All or most of us have had the same issues. You might even need to take your truck back to the dealership... Twice more. They'll tell you they didn't write down the correct part number...

Call FCA settlement... Find out exactly what's left that you need to provide.

 
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