On Sept 19, 2015 my 2015 Eco Diesel Blew Up. Just over 17,000 miles. I was about to do it's second oil change. First one was done by the dealer I bought the truck from. I was on a short trip at the time. Chrysler wanted to tow it a few miles to a local dealer. I didn't want a long distance ordeal so I had it towed 200 miles to the dealer I bought it from. The story is a long one and for this post I'm going to abbreviate it. After about a week the dealer told me I was probably looking at a new engine but that Chrysler had to authorize it (anything over $3,000). They pulled the engine without taking the cab off. They found a broken connecting rod, and disintegrated piston. They then said they would use the "70% Rule" This is where they estimate what it would take to repair the engine at the local dealer and if that cost is greater than 70% of the cost to replace it then they replace it. They blew right past the 70% value so then told me "again" a new engine. Another week goes by and Chrysler wants more pictures. More time goes by and I finally file a case with Chrysler Customer Care on October 14th. The same day the dealer tells me that Chrysler has approved a new engine and it is ordered. On October 16 I hear back from Chrysler Care saying that they would attempt to expedite the parts but that nothing was on order. I called the dealer with a WTF? They assured me that the parts were ordered that morning. I believe that to be true as I heard back from Chrysler Care a couple days later. So parts (long block, gaskets, and a few other things) were finally ordered roughly 28 days after the engine blew. As of today, Oct 26th, I have no ETA for the long block. The other loose parts are "in transit". Other people have ETA's that reach as far as December.
Since the time the engine blew I've been combing this site to figure out just how many others are out there with blown up engines. I've been able to find 10 others. There may be more. I'm sure that all of us would like to hear from the other victims. If you're one of them please chime in with how it's going? Did Chrysler have any explanation on why it happened? And what assurances were you given that it wouldn't happen again? I'm pretty sure there are no answers to these questions....
Here is the list of victims I've found:
1) Marleene - 2014 - 14,290 miles - blew up on 8/30/2014
2) Drdred - 20?? - 15,500 miles - blew up on 8/21/2015
3) Hosse - 2015 - 10,000 miles - blew up on 9/29/2015
4) SRFRacer42 - 2014 - 22,500 miles - blew up on 6/9/2015
5) Pilot_alex - 2015 - 12,460 miles - blew up on approx. 6/14/2015
6) Evansbc - 2014(?) - 22,000 miles - blew up approx. 6/??/2015
7) RSZ978 - 20?? - 10,000 miles - didn't blow up, dealer discovered problem and stated engine needs replacing
8) Jason Vaillancourt - 2014 - 9,200 miles - blew up on 10/7/2015
9) BBJ - 2014 - 13,000 miles - didn't blow up, Chrysler wants the dealer to pull the pan and investigate
10) BlGeco - 2014 - ??,??? miles - blew up 10/26/2015
11) a-redhook- 2014 - 77,000 miles 11/17/2019
I believe there are about 7,000 members of this forum. If only eleven of us have blown up engines the percentage might be low. But how many real victims have there been?
Chime In!
Thanks
) at 70 ooo km i got some noise from engine , i thought its a injector , but not . Engine runs great , oil pressure was amazing . I tow my 18' trailer for 2 weeks with this noise . But i decided to visit my dealer . They said engine is gone , just bring oilchange records . 2 days after i brought all papers and they said there is metal inside the engine , honestly i checked it before , dipstick was clean , oilfilter wak clean also , without any sign of metal or sparkling particles in it , no idea how they found something inside . So next day FCA approved engine replacement and 10 days after i got new engine .
