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Discussion Starter #1
We it seems like the squeaky wheel gets the grease after all. Last Friday I talked with a gentleman who assured me he would send my case manager an email with my concerns and how unhappy I am about not receiving the call backs I was promised. He also told me her name and the fact that see was an FCA employee. That little tidbit gave me her email address! So I sat down and composed an email and CC Ram Trucks customer care to it. Low and behold I received the email at 1:45 on Monday.

So if you have been waiting for more three months or more start calling every couple a days and ask for a call back. Also keep the date, time and the name of the people you talk to each and every time. The fact that I had the dates, time and names and that they could be confirmed on their end help a lot.

So I should receive my check in 6 weeks as I scan and emailed the two required documents back today on 9-10 at 4:59 pm
 

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Discussion Starter #3
FCA says the check is in the mail and they won't..................never mind lol
 
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