So my 2016 Dodge Ram has an egr fault. Talked to the service manager today and he basically brought it down to 4 issues.
It has 44513 km.
1. The quality of fuel in North America is lower than the quality in Europe. Therefore it burns dirtier and plugs the egr valve and cooler.
2. The engine was never made to operate in Canada's temperatures.
3. The vehicle was not designed to haul anything as it works to hard gets dirty and plugs up.
4. The design of the system is insufficient as that why they are now adding an EGR to the turbo to try to cool it as well.
So dropped it off no problems. Told its an EGR and it would be covered under warranty. Originally told that it would not be a problem not flashing the pcm and doing all the work and leaving it before the emmisions update. Then told they could not diagnose it if it didn't have the update first as the scan tool cannot communicate with it. Then finally figured out that they can and did diagnose it and now its diagnosed and they also found a 9 hour leaking timing cover job.
Check on it today and guess what. EGR cooler and EGR valve not covered under Canadian warranty. In total it is over $3700.00 to fix. $3400.00 just for the part. Its supposedly gummed up as shit as a failure of the system. These are the exact same fing parts that are covered under the U.S. Settlement extended warranty. So in the good ol USA they get seven years warranty and in Canada we get ****ed over and get three years.
That's not even the best part. The part is back ordered until December. I will not have a vehicle to drive until the middle of ****ing December.
Does anyone have any documentation on the reason on the extended warranty coverage. I am wondering why they decided to cover the parts that they did. Is there evidence of failure???? I need something to work with.
Thank you for anything.
It has 44513 km.
1. The quality of fuel in North America is lower than the quality in Europe. Therefore it burns dirtier and plugs the egr valve and cooler.
2. The engine was never made to operate in Canada's temperatures.
3. The vehicle was not designed to haul anything as it works to hard gets dirty and plugs up.
4. The design of the system is insufficient as that why they are now adding an EGR to the turbo to try to cool it as well.
So dropped it off no problems. Told its an EGR and it would be covered under warranty. Originally told that it would not be a problem not flashing the pcm and doing all the work and leaving it before the emmisions update. Then told they could not diagnose it if it didn't have the update first as the scan tool cannot communicate with it. Then finally figured out that they can and did diagnose it and now its diagnosed and they also found a 9 hour leaking timing cover job.
Check on it today and guess what. EGR cooler and EGR valve not covered under Canadian warranty. In total it is over $3700.00 to fix. $3400.00 just for the part. Its supposedly gummed up as shit as a failure of the system. These are the exact same fing parts that are covered under the U.S. Settlement extended warranty. So in the good ol USA they get seven years warranty and in Canada we get ****ed over and get three years.
That's not even the best part. The part is back ordered until December. I will not have a vehicle to drive until the middle of ****ing December.
Does anyone have any documentation on the reason on the extended warranty coverage. I am wondering why they decided to cover the parts that they did. Is there evidence of failure???? I need something to work with.
Thank you for anything.
