Here is the letter I sent to the Honorable Edward M. Chen of the San Francisco District Court via Lynn Fuller:I just wrote an email to the the Honorable Edward Chen telling him how bad the AEM recall screws owners of ecodiesel trucks (he is the judge overseeing this whole debacle).
If you feel the same way I would encourage you to write to him, he needs to hear from consumers on this, we're the ones left holding the bag. The $3,075 is a joke, and that's what I told him. The AEM basically ruins the truck that we purchased. It makes them less fuel efficient, less powerful, and dangerous to drive. And, the trade-in values on the ecodiesels are suffering because people are unloading them onto the used market, and dealers don't want them because of the AEM stigma.
His media clerk is: [email protected]
I asked him to demand FCA make a new ECU tune that doesn't harm us, the consumer, I hope many of you will do the same.
More contact info on his office can be found here: https://www.cand.uscourts.gov/emc
San Francisco Courthouse
Courtroom 5 – 17th Floor
450 Golden Gate Avenue
San Francisco, CA 94102
To the Honorable District Judge Edward M. Chen:
Subject: FCA Chrysler EcoDiesel AEM (A08/A11) “upgrade”
As you have probably been made aware from numerous EcoDiesel owners, there is a glaring and dangerous problem that exists with the AEM update on virtually all of the trucks included in this recall. The least of which pertaining to the slight decrease in mileage. Others in several RAM EcoDiesel online forums have claimed a lack of power that seems to vary from truck to truck. These are mild to moderate annoyances for most of us. However, the most dangerous feature the AEM has caused, is an approximate 2.8 second delay that occurs from the moment the accelerator is depressed (no matter if it is 5% depressed, or to the floor) before the engine responds to what it should be doing immediately upon pedal depression. You can well understand the danger this presents when attempting to pull into traffic at an accelerated rate you are familiar with so as to not be hit in the rear by oncoming traffic. With this “upgrade” it is not safe to execute this common maneuver in these trucks; of which you can read of in the RAM1500Diesel online forum.
This only seems to be an issue when the vehicle is first started and will remain until the vehicle reaches full operating temperature. That said, it has been my experience that even at normal operating temperature, with outdoor ambient temperature at a moderate 50 to 70 degrees F, my truck will exhibit this same programmed anomaly if the truck sits not running for even 15 minutes or more.
While I would prefer the slightly higher mileage of the pre AEM programmed truck, if it means the exhaust is cleaner for it, then that is acceptable. What is NOT acceptable however is permitting an automotive giant like FCA Chrysler to distribute an inferior mileage reducing program at best and at worst, a program that is not only dangerous, but now has resulted in a “red-herring” scenario (if you will) of a vehicle that every auto dealer (new & used) knows has problems that make the vehicle less than desirable to take in on trade. If a dealer does accept it, I can be assured I will receive far less than fair market price for my truck. As I see it, there are two viable options in which FCA Chrysler need to be held accountable.
- Re-engineer a new program that addresses the acceleration problem returning the pre AEM drivability of the vehicles while maintaining the extended warranty.
- Offer a buy-back program fully refunding the total purchase price (including all taxes) for affected vehicles.
It is also my hope that you will see to it that they are held accountable for more than an award settlement and extended warranty. FCA Chrysler needs to make good on assuring owners who trusted them for a good product to perform the way it was advertised and sold. On a side note here; it is clearly stated in the AEM software upgrade that this would not alter the vehicle’s performance, mileage or drivability in any way. Clearly this was a lie.