Hi Tundra,I sent a long PM to Ram Cares indicating the current problems going on, and it included 5-page PDF listing dates, times, names, and conversation details for every interaction with this particular Dealership.
I also left a voicemail with the dealership GM, who apparently is out today, informing him of the situation and asking what he can do to rectify the situation.
So the ball is in the Dealership/Ram/FCA's court at the moment; although if I don't hear back soon I will be reaching out the BBB for the dealership and the NHTSA regarding the recall.
Until then; I will picture all the work I could be getting done with my truck...
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