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Can you make sure that an actual diesel mechanic works on my truck? Not just a guy that passed a 2 day ecodiesel class?
Our team would be more than happy to provide an additional layer of assistance if you do end up connecting with your dealer. What we can do is escalate a case on your behalf so that one of our Case Specialists could work alongside your dealer to find a potential solution to the concerns you’re currently experiencing. Feel free to follow up with us via private message if this would be of interest.

Rob
Ram Cares
 

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I'm fortunate that I live in diesel country and we have a lot of good diesel techs. My dealer diesel tech works fulltime on the EcoDiesel. Not only is he a good mechanic, but he's worked on so many EcoDiesel engines that he can pretty much diagnose the problem just based on experience. Best of all, he doesn't speak bad about the EcoDiesel and thinks it's a good engine. He recognizes there are some problem areas, but nothing too worrisome in his way of thinking.
 
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