You obviously need a hobby.New batteries fail often. Ask me how I know. My boat has four batteries. Now add on the big tractor, little tractor, 11 motorcycles, two vehicles, quad and toy hauler you get 21 batteries I have to always deal with.
Don't let something simple like this detract from your impressions of the truck.
I'm confused. It's either push button start or the snub end of the remote thing what key were you trying to use??This May sound stupid but evidently the truck does not use a key to start it uses the snub on the end of the remote. Yesterday the sales lady has the truck started by remote she says oh we have to put the key so she I didn't notice how so I drive home turned it off went in and never noticed.
I've always put the key in. Tow truck driver put right in and started right up said its a Dodge thing.