I got the run around for a LONG time as well. I went a couple months without calling and then called them last week. They told me my check was cutting in a couple days and would mail out on the 9th. I received it yesterday and quickly deposited it. It is finally over for me! Good luck to the rest of you.
Update on mine. I contacted the RAM CARES person on this forum and she found out my check is coming out with the next batch! If true, I don't know how she found out and the customer service number people didn't know.
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