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Air Suspension Fixed Under Warranty but still throwing C-1562-98 code

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11K views 3 replies 2 participants last post by  primaldiva  
#1 ·
My 2015 ED was under extended factory warranty up until a few months ago. I brought it in multiple times over the years for warranty repairs on the Air Ride Suspension and I have read many of the posts on there and on the Air Ride Failures FB page. You all have been a great source of knowledge (for me and the dealers!) So I do know about many peeps deleting these but right now mine works...

My issue with the system in the last few years has been excessive run time of the compressor (just running randomly) coupled with extremely long time to adjust to Off Road 1 and 2. It did get frozen a few times in the winter too. My theory was that I have had a leak in one of the rear air springs forever but as many know they will do just about anything to avoid replacing those things while you are still under warranty. I even got fired by a dealership and now have to drive over 2 hours one way to get the truck serviced.

I am on my 3rd compressor, 2nd valve block, and this last time (my last warranty service!) they supposedly did the 4 corners test to ascertain that the springs were not leaking and then decided the issue was compressor and sensor. You can see the service order below with the description:

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So I picked up the truck, warranty paid everything, and although the system seems to be working just fine now (issues with lagging and excessive compressor run time are gone) I am getting this code again (was getting it before the fix):

CONFIRMED:

C1562-98 Ride Height Air Pump Control-Component of System Over Temperature

Why would it be over temperature now with a new relay and compressor? Or did they just "guess" that that was the issue and once again failed to correct the real problem? I need to take it back to have it looked at, it is a long drive, plus truck is no longer under warranty so I am going to have to fight to prove to them that this was exactly what I brought it in for. Same code.

Any advice is appreciated. Andrea
 
#3 ·
It appears that they did-- here is the second page of that service order which I omitted last time (oops) I assume when they say "performed complete system deflate" and then "performed fill procedure and set ride height" they followed the tech bulletins and used nitrogen not shop air? I hope I don't have to ask them that....

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#4 ·
I guess what I want to know is what could be the reason I am still getting this code. I emailed this to the dealer but they probably did not read it. All 3 of those Bulletins linked below are the same BTW. I think they did not do the required ASCM software update. Have any of you had any experience with this? (The update is described in the Bulletin)

RAM DTC C1562-98

Make:RAM
Code:C1562-98
Definition:Ride Height Air Pump Control - Component Or System Over Temperature (Overuse DTC)
Description: When the Air Suspension Control Module (ASCM) detects the Air Compressor has reached a temperature of 212° F (100° C).Cause:
  • SYSTEM OVERUSE
  • COMPRESSOR TEMP SIGNAL CIRCUIT SHORTED TO GROUND
  • COMPRESSOR TEMP SIGNAL CIRCUIT SHORTED TO GROUND
  • AIR COMPRESSOR ASSEMBLY
  • AIR SUSPENSION CONTROL MODULE (ASCM)
Failure Type: Component or System Over Temperature
This sub type is used for failures where the control module has detected that the temperature is too high for the correct operation of the component or system.Related Service Bulletins: