I've been trying to contact various vendors about an "off-road" weight reduction kit.
Of course EOC doesn't take calls from anyone who isn't local, so I reached out via email asking someone to call me so I could discuss things with them.
They replied that email was sufficient. Sigh, conversation is less productive over test/email than voice.
In a follow up reply, I mentioned my displeasure with not being able to have a real conversation to save everyone's time and lesson the chance of misunderstanding (no harsh words or name calling, just voicing my opinion).
I did type in my questions with enough detail so we both understood (I hoped). I wanted more info about various aspects of their Stage 2 Basic Kit
They promptly replied that based on my reply to a simple email that they were not the best option for me and advised me to look elsewhere.
<dumb-founded look on my face>
What the hell? Am I at fault here? I can post the contents of the email chain so all can see what transpired, if so interested.
Are all these companies like this to deal with?
Happy to accept all the internet abuse if I've somehow caused some angst with these folks in Maple Ridge, BC
Of course EOC doesn't take calls from anyone who isn't local, so I reached out via email asking someone to call me so I could discuss things with them.
They replied that email was sufficient. Sigh, conversation is less productive over test/email than voice.
In a follow up reply, I mentioned my displeasure with not being able to have a real conversation to save everyone's time and lesson the chance of misunderstanding (no harsh words or name calling, just voicing my opinion).
I did type in my questions with enough detail so we both understood (I hoped). I wanted more info about various aspects of their Stage 2 Basic Kit
They promptly replied that based on my reply to a simple email that they were not the best option for me and advised me to look elsewhere.
<dumb-founded look on my face>
What the hell? Am I at fault here? I can post the contents of the email chain so all can see what transpired, if so interested.
Are all these companies like this to deal with?
Happy to accept all the internet abuse if I've somehow caused some angst with these folks in Maple Ridge, BC